Copyright: Thursday, October 07, 1999 10:31:57


Provides a space for you to type your user identification number. You must use this identification number each time you submit a report.


Provides a space for you to type your Windows Report Tool password. You must use this password each time you submit a report. Asterisks appear as you type.


Lists information about the reports you've previously submitted, including the date and time you submitted the report, its title, and the tracking number assigned to it.


Click to clear information about all reports listed. This option does not delete any reports already saved to your computer or any reports previously sent to Microsoft.


Displays the user name from the User Information dialog box.


Displays the daytime telephone number from the User Information dialog box.


Displays the e-mail address from the User Information dialog box.


Provides a space for you to type a precise description of the problem you're having with Windows 2000, including the title and text of any error messages you see.


Provides a space for you to type a description of what you expected to happen instead of what actually occurred.


Provides a space for you to type the detailed, numbered steps required to duplicate the problem. Do not take shortcuts. Anyone who follows these steps should be able to recreate the problem.


Lists the software and system areas in which the problem may be occurring.


Click to display the list of system files that Windows Report Tool will copy from your computer as an aid in diagnosing the problem.


Click to submit your completed report to Microsoft.


Lists the files that are copied and sent with the submitted report. Clear the check box next to each file name you do not want copied. To add a file to the list, click Add.


Opens the Select File To Include dialog box, where you can select a file that may provide additional information for the report you're submitting. The file is copied and included with your report.


Clears or selects all check boxes in the Files to copy list. Only files whose names are checked are copied and included in your report.


Displays the computer settings that are submitted with your report.


Provides a space for you to type your name, or the name of the person to whom the report confirmation will be addressed.


Provides a space for you to type your e-mail address, or the e-mail address of the person to whom the report confirmation will be addressed.


Provides a space for you to type the name of your company, if applicable.


Provides a space for you to type your street address.


Provides a space for you to type the name of the city used in your mailing address.


Provides a space for you to type the abbreviation of the state or province used in your mailing address.


Provides a space for you to type the zip code or postal code used in your mailing address.


Provides a space for you to type the name of the country/region used in your mailing address.


Provides a space for you to type the country code, if applicable, and your daytime area code and telephone number.


Provides a space for you to type the country code, if applicable, and your evening area code and telephone number.


Provides a space for you to type the country code, if applicable, and area code and telephone number of your fax machine.


Closes the dialog box and saves any changes you have made.


Closes the dialog box without saving any changes you have made.


Provides a space for you to type the name of the proxy server you want to use when you send reports. Ask your network administrator for the number and name of your proxy server port. If you connect to the Internet through an Internet service provider, leave this space blank.

A proxy server acts as a security barrier between your internal network (intranet) and the Internet, preventing other people on the Internet from gaining access to confidential information on your internal network or your computer.


Provides a space for you to type the port number of the proxy server you want to use when you send reports. Ask your network administrator for the number and name of your proxy server port. If you connect to the Internet through an Internet service provider, leave this space blank.

A proxy server acts as a security barrier between your internal network (intranet) and the Internet, preventing other people on the Internet from gaining access to confidential information on your internal network or your computer.


Sends the report using your Internet Explorer browser settings. Select this option and resubmit your report if the Windows Report Tool did not send copies of your system files, or if your proxy server requires a user ID and password.

To successfully send your report, you may also need to select Use alternate data format proxy server.


Sends the report by putting the data in a format that your proxy server can process. Select this option and resubmit your report  if the Windows Report Tool did not send copies of your system files. Selecting this option markedly slows the uploading process.

To successfully send your report, you may also need to select Use Internet Explorer browser settings.


Adds the user information displayed in this dialog box to the report you submit. If this check box is not selected, the user information is omitted from the report.